Do you know the difference between Seeing something, and Observing it?
Although these may seem like synonyms and the distinction to be a trite one, the concept of seeing over observing was best described by Arthur Conan Doyle with his character Sherlock Holmes…
“You see, but you do not observe. The distinction is clear. For example, you have frequently seen the steps which lead up from the hall to this room.”
“Frequently.”
“How often?”
“Well, some hundreds of times.”
“Then how many are there?”
“How many? I don’t know.”
“Quite so! You have not observed. And yet you have seen….”
The very same thing happens to pest technicians when they undertake routine inspections. Take for example this box, you may have been dealing with a house mouse infestation previously on the very same site, you even see a monitoring block which has been chewed into a ball.
but…. what do we observe in this photograph, and what can we see?
Sometimes being a Pest Controller is more than just checking boxes and setting traps, sometimes it requires some lateral thinking and more than a little deductive reasoning.
Want the tools to better equip yourself to make these deductions and observations? Look at some of the courses available today and help build your teams foundation of knowledge and add a little value to your routines.
